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June 05, 2014

09,00 - 9,30 - Registration of Participants

9,30 - 10,00 Introduction (Dress code: Smart causal)

  • Promotional video of the Republic of Srpska;
  • Welcome Speech and Presentation of Post Srpske, Jasminka Krivokuca, Director of Post Srpske;
  • Welcome Speech and Opening of Conference, Assistant Minister of Transport and Communications of RS Government
    – Mrs. Dijana Obradovic;

10,00 - Welcome Cocktail

10,30  - Welcome Speech of Postal CEOs (to be confirmed)

  • Welcome Speech of Boris Novak, CEO Slovenian Post
  • Welcome Speech of Sanja Sabljic, CEO Croatian Post Mostar
  • Welcome Speech of Milan Martinovic, CEO Montenegro Post

11,00 - „PostEurop“, Botond Szebeny, Secretary General PostEurop

11,30 - “Challenges facing Slovenia Post“, Marjan Osvald, Director International Mail

11,45 - „Regulatory Framework of Universal Postal Service under Conditions of Complete Market Liberalisation“,
Croatian Post Zagreb; Estera Rakic and Maja Mostarcic

12,00 - „Liberalisation of Postal Market, Competitiveness, Universal Postal Service“, Faculty of Transport and Traffic Engineering, Belgrade, JU Sarnet; Dejan Markovic, Bojan Stanivukovic, Mladenka Blagojevic, Djordje Popovic

12,15 - „Forecasting Methods Convenient for  Implementation in Postal System“,
Faculty of Transport and Traffic Engineering, Belgrade, Valentina Radojicic, T.E. Vice dean

12,30 - Coffee Break

12,45 - „Research of Satisfaction Level for the Users of Universal Postal Service in the Republic of Serbia“,
RAPUS, Zeljko Gagovic, Head of Professional Service

13,00 - „New Law on Postal Services“, RAPUS, Dejan Djurovic, Member of Council

13,15 - „Modern Technological-Information Systems  Used for  the Market Operations of Postal Operators“,
Energoprojekt, Energodata, Marko Elzar

13,30 - End of the First Day

15,30 - Lunch and sightseeing with accompanying tourist guide (Dress code: Smart casual)

18,30 - Return to the Hotels

20,00 - Gala Dinner at the Restaurant (Stara Ada)  (Dress code: Smart casual)

June 6, 2014

10,00 - „Influence of E-commerce on Logistics and Marketing“, Post Srpske, Mladen Jovanovic

10,15 - „Open Source Software in Post Srpske with Emphasise to Linux and Mysql Technologies“, Post Srpske, Jasenko Krejic

10,30 - “GPS Personal Tracking” , Post Srpske, Bojana Guslov

10,45 - "Poslednji trendovi iz oblasti sigurnost informacionih tehnologija", Telegroup Banja Luka, Dalibor Ratković

11,00 - „Internal Communication and Quality of Service“, Fakultet za saobraćaj i komunikacije Sarajevo, doc. dr Nino Coric

11,15  - „Implementation of Lean and Kaizen Methodologies for the Improvement of Quality of Service“,
HP Mostar, Mate Rupcic

11,30 - Coffee Break

11.45 - „Organisational Transformation as a Condition for the Development“, Post Srpske, Djordje Kljajic

12,00 - „Role and  Contribution of Agency for Information Society of the Republic of Srpska“,
Agency for Information Society of the Republic of Srpska, Miroslav Radinkovic

12,15 - „Money Insurance in Business Transactions of Financial Institutions and Postal Operators“,
Bosna Insurance d.d., Zlatan Filipovic, Executive director for insurance

12,30 - „Activities of Agent for Sale of Loans to Pensioners and Beneficiaries of Veteran and Disabled Persons Care of the Republic of Srpska “, Post Srpske, Zika Kostic

12,45 - „Methodological Framework for Managing the Inventory of Postal Valuables“,
Post Srpske and Faculty of Technical Sciences Novi Sad, Cica Jovanovic and Svetlana Nikolicic

13,00 - „Implementation of Print and Fax Servers in Post Srpske“, Post Srpske, Jelena Curguz

13,15 - Closing of Conference, Post Srpske, Jasminka Krivokuca, Director

14,00 - Lunch